Group online bookings allow you to create appointments that multiple patients can book into online. This is ideal for group sessions, such as group therapy or Pilates classes.
Note
This article is about appointments where multiple patients can book online into a single session. If you wish to add additional patients to an appointment yourself, you can simply click on any given appointment in your calendar, click the pencil icon and then click Add Another Patient.
-
Step 1: Create an appointment type for group online bookings
-
Enable Appointment Types and go to the Appointment Types screen. (Click Settings > General, then under the Appointment Settings section, click the
pencil icon next to "Appointment Types.)
-
Click Add New Appointment Type and give your new appointment type a title.
-
In the pop-up, configure the following:
-
Duration: Enter how long the group appointment will be in minutes.
-
Max Patients: Enter the maximum number of patients who can book into a group booking for this service. (Note: If this group appointment will be over Halaxy Telehealth, you can only allow a maximum of 3 patients.)
-
Allow Online Booking: Select one of these options for how you want group appointments to be available online.
-
Yes - any bookable appointment time: Any available timeslot on your calendar in your online booking page can be selected for a group appointment.
-
Yes - only appointments matching the type: Group appointments can only be booked at specified timeslots.
-
-
Online Booking Fee (optional): Select the fee to be added to the patients' invoices when they book this appointment type online.
-
-
Click Save.
You have now created your new appointment type.
If you selected Yes - any bookable appointment time, you are now ready to take group appointments in your online bookings page.
If you selected Yes - only appointments matching the type, proceed to the next step for how to specify timeslots for group bookings.
-
-
Step 2: Allocate timeslots for group online bookings
-
In your calendar, click on a timeslot you want to reserve only for group appointments.
-
In the appointment panel, set Appointment Type to the appointment type you created. You do not need to enter a patient or fee.
-
Click Save.
-
Repeat steps 1 to 3 for any other timeslots you want to reserve.
When patients select the group appointment type online, they will only be able to see the timeslots you specified for the service as the available ones for booking.
In the same manner, patients who select other services in your online bookings page are not able to see or select the timeslots you allocated for the group appointment type.
-
Updated