1. Halaxy Help Guide | New Zealand
  2. Account and Settings
  3. Integrations

Install Google tag

When installed in Halaxy, a Google tag allows you to track patient activity throughout the online booking process, giving you valuable insights into how patients interact with your online booking page.

Tracked events

Tracked data

You can track key actions, such as when patients:

  • Start a booking

  • Select a service or time

  • Open the payment page

  • Complete the booking.

You can track the following information for events:

  • Patient ID

  • Fee or appointment type ID (if available)

  • Practitioner ID

  • Practitioner/Clinic ID

This data helps you better understand your patients' booking behaviour, optimise your website strategy, and measure the performance of your practice. With visibility over which services, practitioners, or times attract the most interest, you can make informed decisions to improve patient engagement and streamline your booking flow.

Before you install

To track data in Halaxy, you must first set up your Google tag. After completing this, all you need to do is copy and paste your tag ID into your Halaxy.

The following Google tag formats can be installed:

  • GTM-XXXXXX

  • GT-XXXXXX

  • G-XXXXXX

  • AW-XXXXXX

For complete guides on how to set up a Google tag, please check Google Tag Manager Help Centre or speak to your marketing or IT professional.

Add your Google Tag Manager to a practitioner profile

  1. Click Personal > Profile.

  2. Click Directory Profile Preferences.

    On a practitioner's profile, the Directory Profile Preferences button is highlighted

  3. Click the Tracking tab.

    Google-Tag-02.png

  4. For Google Tag Manager ID, paste your Google tag ID. (To find your Google Tag ID, see this Google support article).

  5. Click Save.

Your traffic, conversions and activity on the practitioner's personal directory profile are now tracked in your Google Analytics.

Add your Google Tag Manager to a location profile

  1. Click Personal > Locations.

  2. For the location you wish to edit, under the Online Directory section, click the Icon-Edit.svg pencil icon.

    Google-Tag-03.png

  3. For Google Tag Manager ID, paste your Google tag ID. (To find your Google Tag ID, see this Google support article).

    Google-Tag-04.png

  4. Click Save.

Traffic, conversions and activity on the location's directory profile are now tracked in your Google Analytics.

Updated

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